Since 2002 Best Dry has provided professional water damage restoration and mold remediation services to homeowners, property management companies, insurance companies, developers, and real estate firms throughout San Diego County. Best Dry is a San Diego grown, family-owned business. This is our 10th year anniversary and we want to celebrate and share here some memorable reviews, comments and nice letters from our customers.Thanks to all of you! Tom and Anabelle Petersen
Thursday, April 12, 2012
Best Dry is one of the most responsive companies I have had to use
during an emergency. We had a flood and after a frantic call to
Anabelle Petersen at 7:30 a.m., Tom was at our home within just an hour
to begin to mitigate the water damage on two levels of our home.
Quality customer service is certainly the key to every company, and Best
Dry Flood & Mold has nailed it. I encourage everyone to get to
know this local, family-owned business. Julie Van Fleet - homeowner
Wednesday, April 11, 2012
Best Dry Yelp review
Tom Petersen of Best Dry gave me a great price and did a
beautiful job. A leak in one of the sinks in my master bathroom had caused
water damage and mold in the vanity under the sink and on the floor and walls.
I had gotten a bid from Gold Coast for almost $4000, but Tom Petersen did the
job for $2000. Tom and his helper set it up so the bathroom was sealed off from
the bedroom with a zippered door. They removed the wet parts of the cabinet and
dry wall, disinfected remaining areas, and installed an air scrubber and
dehumidifier for a three-day period. They were very careful to protect my
carpet and Corian counter top. With the bathroom sealed off like that, the
machines went about their business while I went about mine, and the experience
was actually quite benign. When they removed all the equipment three days
later, they left everything perfectly neat. Last, and one of the most important
things to me, Tom was just so kind. Some contractors seem to want to scare you,
but Tom was very reassuring when he looked the problem over, and he was totally
professional from beginning to end. Sandra Mollenauer- homeonwer - San Diego , CA
Saturday, April 7, 2012
"Best Dry's response time was immediate. Tom managed the situation to my customer's satisfaction."
Kenneth F. Van Fleet - Project Manager - West Coast Air, Inc.
Kenneth F. Van Fleet - Project Manager - West Coast Air, Inc.
Monday, April 2, 2012
Another Yelp review
Tom came quickly to my home when we discovered water damage from our showers in both bathrooms. He did the demo in two bathrooms and a bedroom. He was amazing - a really nice guy. Every day at lunch I stopped by and he would show me what he found and what he recommended. He did not demo anything that could be saved. He also gave recommendations on what could be done to further waterproof areas of the home. He was very clear on quotes for labor and work to be completed and did not proceed with work without approval. Would even call and give me updates throughout the day on good news and bad news items as he uncovered things. R. L Coronado - homeowner
From a Yelp review
Best Dry provided excellent service! I needed them ASAP and they came over and took control of the situation, which was quite involved. They found the mold, removed it, and then dried out an area that was quite large. They were courteous, knowledgeable, and very professional. I would not hesitate to recommend them to my friends and family.
Garry S. - homeowner.
Garry S. - homeowner.
Twice in the past few years, when buying homes near the coast, I found that homes I wanted to buy had mold. In the first case, after interviewing a few mold specialists, I decided to work with Tom Petersen of Best Dry, the most importantly he was a pleasure to work, and very professional and knowledgeable.I also needed to call upon Tom's help when I woke up to a huge flood early one morning. I called Tom, and he was at my home immediately, cleaning up and drying out the water damage. Thanks to his quick response, the damage was minimized. I have recommended Best Dry to my closest friends, and we have all felt confident in his work. I would recommend him without reservation! Sharon Josepho -property owner.
“As a professional
construction management firm whose primary service is representing owners, over
the years, we have had numerous projects requiring mold remediation services.
During that time, we have come to know Best
Dry as the most qualified remediation expert that reliably
provides practical and effective solutions to our mold remediation challenges.”
Gordon Kovtun, Principal, KCM Group
Inc – construction managers and consultants
"A serious mold problem was discovered during the inspection process of a new home that I wanted to buy. I spoke with several mold remediation specialists and then made appointments to have them come out and tell me what their proposed solution was going to be and what the associated cost was going to be. I decided to trust Best Dry as they were competitive in their price and Tom Peterson answered my questions in a simple way that I could understand. My trust in Best Dry was well placed, and I heartily recommend them to anyone looking for professional mold remediation services".
Dan Herman, Microsoft Certified Product Support Specialist
Dan Herman, Microsoft Certified Product Support Specialist
"Working with Best Dry, means no worries for me or my clients!"
Kim Gelardi - Realtor - Coldwell Banker.
Kim Gelardi - Realtor - Coldwell Banker.
Best Dry provides excellent, dependable, affordable and courteous service. I've used this business on several occasions and they have always done an exceptional and expedient job. Thank You Best Dry for "being there for us".
Linda Burgess
Linda Burgess
Real Estate Broker Review
"It's important for me as real estate agent to know trustworthy professionals in every industry, who I can refer to my clients. Best Dry is simply the best. Their professionalism is unparalleled. Thanks, Best Dry."
David Kurniadi - Commercial & Multi-Family Real Estate United Brokers Network
David Kurniadi - Commercial & Multi-Family Real Estate United Brokers Network
Carlsbad Recommendation
"Best Dry turned a personal nightmare into a manageable event. They responded quickly, were professional, and most important, left me with no doubt the work was done right. I would strongly recommend Best Dry for any type of water damage in your home or business."
- Philip Buckley - homeowner Carlsbad
- Philip Buckley - homeowner Carlsbad
Angie's List Review
Tom Petersen of Best Dry did mold
remediation and drying in my master bath and adjacent bedroom closet. A leak in
one of the sinks had caused a lot of water damage and mold in the vanity under
the sink and on the floor and walls. The
job entailed removing the interior parts of the vanity cabinet and surrounding
dry wall, which were wet and contaminated, sanding, scrubbing and disinfecting
remaining areas, setting up a containment area with a zippered door, and
installing a large commercial HEPA Air Scrubber and a large commercial
Dehumidifier for a three-day period. Tom had done a bigger job for me a few
years ago, so I already knew that his price would be fair and his work would be
top rate.
I would give an A++ to Tom Petersen for his
great price, his beautiful work and his kindly, professional manner. First
about the price: Tom’s bid was just about half the bid I received from another
provider. The other provider had me literally sick, talking in such ominous
tones about what a big job this was. Tom was so different. He said, “Oh this is not too bad. We’ll have to remove
all that under the sink and into the closet, but that’s not a real big deal. We
can prop up the Corian counter top so it won’t be damaged, and we can save the
front piece with drawers and doors so you don’t have to have all that rebuilt.” And the biggest difference (apart from the
price) was that the other provider said it would take about two weeks, with a
big hose running out through my bedroom.
Tom said it would take three days and would be contained to the
bathroom. He returned the next day with a helper and set it up so the bathroom was
sealed off from the bedroom with a zippered door. They were very careful to
protect my light carpet and to preserve the Corian counter top. They removed
all wet and contaminated material, which looked to me like a ton of stuff,
disinfected the remaining material and set up the HEPA Air Scrubber and
Dehumidifier inside the containment area. With the bathroom sealed off like
that, the machines went about their business while I went about mine, and the
experience was actually quite benign. When they removed all the equipment three
days later, they left everything perfectly neat. Later when the contractor came to restore the
cabinets and closet, he kept raving about what a beautiful job Tom had done. He
said all the cut lines were clean and true, and he was overjoyed about some of
the pieces Tom had thought to save. Last, and one of the most important things
to me, Tom was just so kind. He doesn’t want to worry you or gouge you. He
takes pride in his work and charges a fair price.
Sandy Mollenauer
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